CoolTouch China Intelligent Co.,Ltd.

Terms and Conditions

  1. DEFINITIONS

“Seller” means CoolTouch China Intelligent Co.,Ltd..

“Buyer” means the party identified in Seller’s Quotation or Invoice who is purchasing products and/or services from Seller.

“Sales Contract” means the contract in accordance with which Seller supplies products to Buyer, which shall include COOLTOUCH’s Terms and Conditions of Sale, Service and Technical Support (for Consumer Customers) in addition to (a) a quotation maid by Seller, accepted by Buyer and finally confirmed by Seller, or (b) an order made by Buyer and accepted by Seller.

  1. FORMATION OF CONTRACT

2.1 A Sale Contract shall come into existence only when Seller has notified Buyer of Seller’s acceptance of Buyer’s order and such notification shall be by email or by other means as agreed to by the parties. Seller may choose not to accept any order due to shortage of supply, pricing or other error, incompatible configuration or for any other reasons, even if Buyer has made payment to Seller.
2.2 Buyer warrants that it is buying for its own internal use only and not for re-sale purposes.
2.3 Any quotation from Seller, whether confirmed by Buyer or not, shall not constitute an offer but an invitation for offer by Seller. The quotation shall constitute an order from Buyer to Seller when returned in writing to Seller with Buyer’s signature and/or legally authorized chop.

  1. ORDERS, PRICE AND PAYMENT

3.1 All prices quoted in writing which have a period specified, are valid for the period specified on the quotation or until earlier acceptance by Buyer. Oral quotations made by Seller or written quotations which do not have a period specified, are valid only to the end of the business day upon which they are given.

3.2 The prices, payment terms and configurations of products and/or services are as expressly agreed in writing in the Sales Contract.

3.3 Unless credit terms have been expressly agreed by Seller, payment for the products or services shall be made in full before physical delivery of products or provision of services. If Buyer does not pay any due payments in accordance with stipulated payment terms, for each overdue day, a default penalty of 0.03% of the overdue amount shall be paid; the foregoing default penalty, together with the overdue amount, shall be consolidated and paid by Buyer upon Seller’s urging of payment. Until Buyer fully discharges any outstanding amounts which are due and owing, Seller shall have discretion to withhold delivery of products and/or provision of services. Seller reserves the right to demand immediate payment for any products and/or services that have already been dispatched.

3.4 Unless otherwise agreed in writing by Buyer and Seller, Buyer shall make payments to Seller in accordance with the chronological order of transactions undertaken, and Seller shall have discretion to apply any amounts received from Buyer in satisfaction of any sums due and payable by Buyer (including outstanding accounts receivables).

  1. TITLE AND RISK

Title to and risk in the products shall pass to Buyer upon delivery of the products to Buyer or its designated receiver.

  1. DELIVERY

5.1 The products shall be deemed to have been delivered to Buyer upon the products reaching the designated Place of Delivery and Buyer having signed for receipt (either the Designated Receiver signing for receipt, or in circumstances where the Designated Receiver is unable to sign for receipt, Seller may agree to Buyer’s signed receipt pursuant to an enterprise chop or other legally authorized chop).

5.2 Seller may modify products and/or discontinue the production of products at any time without notice as part of Seller’s policy of on-going product up-date and modification. Modified or updated products will have the functionality and performance of the products ordered. Buyer accepts that Seller’s policy may result in differences between the specification of products delivered to Buyer and the specification of products ordered.

  1. ACCEPTANCE OF PRODUCTS

6.1 In the event that the purchase price includes first time installation of the products and the installation occurs within seven days of delivery, the products shall be deemed as being accepted by Buyer upon Buyer’s signature and/or chop on the “Customer Confirmation Letter” and “Installation Report”. In the event that the purchase price includes first time installation of the products, but Buyer does not arrange for the installation to occur within seven days of delivery, the products shall be deemed as being accepted by Buyer on the eighth day after delivery.

6.2 In the event that the purchase price does not include first time installation of the products, Buyer may follow Return Policy to return the products to COOLTOUCH and get the refund, within 7 days after the date of the receipt of the products. Buyer should afford shipping charges, and returned products must be received by COOLTOUCH in as-new or as-shipped-by-COOLTOUCH condition, including complete original packaging without opening and conformance to the specifications set out in the packing slip.

  1. STANDARD WARRANTY

7.1 Unless specified otherwise, Seller warrants to Buyer that COOLTOUCH branded products (excluding third party products and software), will be free from defects in materials and workmanship affecting normal use for a period of one year from invoice date (“Standard Warranty”). During this period, if COOLTOUCH branded products cannot meet the Standard Warranty, Seller will be responsible for the repair or replacement of such products that have been returned from Buyer to Seller’s facility.

7.2 Notwithstanding anything herein, to the extent applicable, Seller will undertake to comply with the published regulations of the People’s Republic of China which are relevant to the warranty of products and after sale services and as otherwise consistent with the applicable industry standards.

7.3 This Standard Warranty does not cover damage, fault, failure or malfunction due to external causes, including accident, abuse, misuse, problems with electrical power, usage and/or storage and/or installation not in accordance with product instructions, failure to perform required preventive maintenance, normal wear and tear, act of God, fire, flood, war, act of violence or any similar occurrence; any attempt by any person other than Seller’s personnel or any person authorized by Seller, to adjust, repair or support the products and problems caused by use of parts and components not supplied by Seller. The Standard Warranty does not cover any non-COOLTOUCH branded products.

7.4 For products which Buyer has requested Seller to repair or replace in accordance with regulations relevant to the warranty of products and after sale services, Buyer shall prepay the transport charges and buy the insurances or take the risks of the products loss or spoilage during the transportation. Seller will deliver the repaired or replaced products to Buyer with the transport charges prepaid.

7.5 Buyer agrees that, in relation to non-COOLTOUCH branded products purchased through Seller, where such of the products are covered by the originating manufacturer’s warranty, then the Standard Warranty shall not extend to such products and such originating manufacturer’s warranty shall be the sole warranty in respect of such products. Buyer shall utilize that warranty for the support of such products.

  1. ADDITIONAL SERVICE AND TECHNICAL SUPPORT

If Buyer purchases additional service to be provided by Seller, Seller will, in addition to the above Standard Warranty, provide service to Buyer in accordance with the specific terms and conditions in the additional service contract between Seller and Buyer. Seller has no obligation to provide services until Seller has received full payment for the product or service contract for which service or technical support is requested. Specific terms and conditions of service and technical support are available via the Internet on Seller’s Web site or upon request.

  1. LIABILITY

9.1 Unless otherwise specified by law, Seller’s total liability herein in respect of each event or series of connected events shall not exceed the total price paid for the purchase of products and/or services under these Terms and Conditions.

9.2 Seller shall not be liable to Buyer for any consequential damages arising out of or in connection with the purchase, use or performance of products or services (including in circumstances where data or software is lost, corrupted, deleted or altered, etc.)

9.3 Both parties agree: Seller may, in respect of any typographical error, clerical error or other omission in sales literature, quotations, price lists acceptances of orders, invoices or other documents or information issued by Seller, carry out corrections and the documents after correction shall govern.

  1. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any dispute arising in connection with these Terms and Conditions shall to the extent possible be settled through friendly consultations between the parties. If the dispute cannot be settled through consultations, either party may refer the dispute to a competent People’s Court where Seller is located to resolve through litigation.

  1. GENERAL

Unless otherwise mutually agreed by the parties in writing, any alteration or amendment to or in connection with the Sales Contract shall be presented in writing and takes effect only after written confirmation by signature and/or legally authorized chop.

橙朴(上海)智能科技有限公司

条款与条件

  1. 定义

卖方指橙朴(上海)智能科技有限公司。

买方指卖方报价单或发票所列向卖方购买产品和/或服务的一方。

销售合同指由卖方向买方提供产品的合同,由橙朴《销售、服务和技术支持条款和条件》(消费者客户适用)及(a)一张由卖方发出经买方接受并由卖方最终确认的报价单;或(b)一张由买方发出并由卖方接受的订单构成。

  1. 合同成立

2.1销售合同仅在卖方以电子邮件或双方可以接受的其他方式通知买方并明示接受买方订单后方告成立。卖方有权因供应短缺、报价或其他错误、配置不兼容或任何其他原因拒绝接受某一订单,即使买方已经付款。

2.2买方保证仅为其自己内部使用而购买,并非以转售为目的。

2.3卖方发出的报价单,不论是否为买方所确认,不应构成卖方作出的要约,而应被视同卖方发出的要约邀请。该报价单经买方签字和/或加盖法定授权章确认并以书面形式返还至卖方即构成买方向卖方发出的订单。

  1. 定单、价格和付款

3.1所有有规定期限的书面报价在报价单规定的期限有效或截至客户较早接受时止有效。卖方作出的口头报价或没有规定期限的书面报价单的有效期,仅截至作出报价的营业日结束时为止。

3.2产品和/或服务的价格、付款条件和配置在销售合同中以书面形式明确约定。

3.3除非卖方已明示同意赊购条款的,产品或服务的价款应在实际交付产品或提供服务之前付清。买方未按约定的付款条件支付任何到期价款的,每逾期一天,应按逾期付款金额的万分之三支付逾期付款违约金,上述违约金和逾期付款金额在卖方催款后由买方一并支付。在任何欠款未付清之前,卖方有权暂停交付产品和/或提供服务,同时卖方保留要求买方立即偿付已交付的产品和/或服务价款的权利。

3.4除非买方和卖方另有书面约定,买方应按照交易进行的时间先后顺序向卖方付款,卖方有权将从买方收到的款项冲抵任何应由买方支付的到期金额 (包括未结清的应收款项)。

  1. 所有权和风险

产品的所有权和风险在产品交付买方或其指定收货人时转移给买方。

  1. 交付

5.1产品送达指定交付地点并经买方签收(由指定收货人签收,或在指定收货人无法签收的情况下,卖方可同意买方凭企业公章或其它法定授权章签收),即视为产品已交付买方。

5.2作为卖方产品持续升级和改动政策的一部分,卖方可能在任何时候无需通知的情况下对产品进行改动和/或中断产品生产。经改动或升级过的产品具有所订购产品的功能与性能。买方接受因卖方上述政策可能导致的交付给买方的产品与其订购的产品在规格上的差异。

  1. 产品的接受

6.1如果产品的购买价格包括初次安装并且在交付之日起七日内安装,则买方在“客户确认书”和“安装报告”签名和/或盖章之时,即视为买方对产品的接受。如果产品的购买价格包括初次安装,但是买方没有在产品交付之日起七天内安排产品的初次安装,则产品在交付后的第八天视为被买方接受。

6.2 如果产品的购买价格不包括初次安装,买方可以依据退货政策,自收到产品之日七日内,退还产品、返还货款。退还的产品须经橙朴确认具有等同于新产品或橙朴交付时的规格及状态(包括包装完整未拆封和符合签收单所载的规格等)。

  1. 常规保证

7.1除非另有规定,卖方向买方保证,发票日期起一年内,COOLTOUCH品牌的产品 (第三方产品和软件除外) 将不存在影响正常使用的材料和工艺方面的缺陷 (“常规保证”)。在此期间,如COOLTOUCH品牌产品未能满足该常规保证,则卖方将负责修理或更换那些从买方退至卖方工厂的产品。

7.2尽管本条款和条件有其他任何规定,卖方承诺遵守中华人民共和国公开发布的有关产品质量和售后服务保证的法规,否则,产品的保证与有关的行业标准一致。

7.3此项常规保证不适用于外因造成的损坏、故障、缺陷、失灵。这种外因包括:意外事故、滥用、错误使用、电源问题、不按产品说明使用和/或储存和/或安装产品、未进行所需的预防性维护、正常的磨损、自然灾害、火灾、水灾、战争、暴力行为或任何同类事件;非卖方人员或非卖方授权的人士对产品进行调试、修理或支持,以及使用非卖方供应的零部件造成的问题。此项常规保证不适用于非COOLTOUCH品牌产品。

7.4对于买方根据有关产品质量和售后服务保证的法规要求卖方修理或更换的产品,买方必须预付运输费用,并投保或承受运输途中的灭失或损毁风险。修复的或更换的产品由卖方运交买方,并由卖方预付运费。

7.5对于经由卖方购买的且已含有原厂商保证的非COOLTOUCH品牌产品,买方同意,上述常规保证不适用于该等产品,而原产商的保证应是该等产品的惟一保证。买方应利用这种原厂商保证支持该等产品。

  1. 额外服务项目和技术支持

如果买方购买了卖方所提供的额外服务项目,卖方将在上述常规保证之外,按照卖方和买方间具体的额外服务合同条款和条件提供服务。卖方收到产品或服务合同的全部付款后方有义务提供该合同项下的服务或技术支持。具体的服务和技术支持条款和条件可经卖方互联网页 查阅或向卖方索取。

  1. 责任

9.1除非法律另有明确规定,否则,卖方在本条款和条件项下对一次事件或一系列关联事件承担的全部责任不超过按本条款和条件购买的产品和/或服务所支付的总价。

9.2对产品或服务购买、使用或履行引起的或与之有关的间接损失(包括数据或软件的遗失、损坏、删除或变造等),卖方不对买方承担任何责任。

9.3双方同意:卖方可以对其所出具的销售印刷品、报价单、价格表、订单确认书、发票或其它文件和资料的打印错误、书写错误或其它的错漏进行更正,且以更正后的文件为准。

  1. 管辖法律

本条款和条件适用中华人民共和国法律并据其予以解释。与本条款和条件有关的争议应尽可能由双方友好协商解决。协商未能解决的,则任何一方均可将争议提交卖方所在地拥有管辖权的人民法院,通过诉讼方式解决。

  1. 一般规定

除非双方另有书面约定,销售合同的修改或变更必须以书面形式提出,并经签字和/或加盖法定授权章确认后方能生效。